How to transfer funds immediately on desktop

1. Sign in to digital banking. From the homepage, hover over 'Transfers & Payments'.

2. Under 'Transfers', select 'Transfer funds'.

3. Select the account you would like to transfer from.

4. Select the account you want to transfer money to.

5. Enter the amount of money you would like to transfer.

6. For an immediate transfer, select 'Continue'.

7. Confirm the transfer details and select 'Continue'.

8. Success! Your transfer has been completed.

How to transfer funds immediately on mobile

1. Sign into your 1st Choice mobile app.

2. Select 'Transfers'.

3. If you are not on the homepage, select 'Move money'.

4. Select 'Transfer funds'.

5. Select the account you would like to transfer from.

6. Select the account you want to transfer money to.

7. Enter the amount of money you would like to transfer.

8. Select 'Continue'.

9. Confirm transfer details and select 'Continue'.

10. Success! Your transfer was completed successfully.

Last updated March 5, 2024

How to schedule a transfer of funds on desktop

1. Sign in to digital banking. From the homepage, hover over 'Transfers & Payments'.

2. Under 'Transfers', select 'Transfer funds'.

3. Select the account you would like to transfer from.

4. Select the account you want to transfer money to.

5. Enter the amount of money you would like to transfer.

6. Under transfer type, select 'Schedule'.

7. Select the transfer date.

8. Select 'Continue'.

9. Confirm the transfer details and select 'Continue'.

10. Success! Your transfer has been completed.

How to schedule a transfer of funds on mobile

1. Sign into your 1st Choice mobile app.

2. Select 'Transfers'.

3. If you are not on the homepage, select 'Move money'.

4. Select 'Transfer funds'.

5. Select the account you would like to transfer from.

6. Select the account you want to transfer money to.

7. Enter the amount of money you would like to transfer.

8. Under transfer type, select 'Scheduled'.

9. Choose the transfer date.

10. Confirm transfer details and select 'Continue'.

11. Success! Your transfer was completed successfully.

Last updated March 6, 2024

How to set up a recurring transfer on desktop

1. Sign in to digital banking. From the homepage, hover over 'Transfers & Payments'.

2. Under 'Transfers', select 'Transfer funds'.

3. Select the account you would like to transfer from.

4. Select the account you want to transfer money to.

5. Enter the amount of money you would like to transfer.

6. Under transfer type, select 'Recurring'.

7. Choose the transfer frequency.

8. Choose the transfer start date.

9. Choose the end date for your recurring transfers and select 'Continue'.

10. Confirm the transfer details and select 'Continue'.

11. Success! You now have a recurring transfer set up.

How to set up a recurring transfer on mobile

1. Sign into your 1st Choice mobile app.

2. Select 'Transfers'.

3. If you are not on the homepage, select 'Move money'.

4. Select 'Transfer funds'.

5. Select the account you would like to transfer from.

6. Select the account you want to transfer money to.

7. Enter the amount of money you would like to transfer.

8. Under transfer type, select 'Recurring'.

9. Choose the transfer start date.

10. Choose the transfer frequency.

11. Choose the end date and select 'Continue'.

12. Confirm transfer details and select 'Continue.

13. Success! You now have a recurring transfer set up.

Last updated March 7, 2024

How to pay a bill immediately on desktop

1. Sign in to digital banking. On your homepage, you will see a 'Pay bills' icon.

2. If you're not on your homepage, start by hovering over 'Transfers & Payments".

3. Under the 'Payments' header, find and select 'Pay bills'.

   1. You must have at least one payee added in order to schedule a bill payment. Learn how to add a payee.

4. Once on the 'Pay Bills' page, select the account you wish to pay your bill from.

5. The account you choose will be highlighted in green.

6. Enter the amount of the bill you want to pay.

7. The current date will automatically populate. Payee settlement times vary, so it's best to pay a bill at least 3 business days prior to the bill's due date.

8. Select 'Continue'.

9. Review and confirm your payment details. Select 'Continue'.

10. Success! Your bill payment has been completed. The funds will come out of your account immediately.

How to pay a bill immediately on mobile

1. Sign into your 1st Choice mobile app.

2. Select 'Pay bills' on the homepage.

3. Select the account you would like to pay from. Once selected, select ‘Add Payment’.

   1. You must have at least one payee added in order to schedule a bill payment. Learn how to add a payee.

4. Select the payee, the amount you'd like to pay and the date you want to send the payment.Once the details have been added, select ‘Add Payment’.

5. On the 'Confirm payment details' page, review the information and then select 'Continue'.

6. Success! Your bill payment has been completed. The funds will come out of your account immediately.

Last updated October 2, 2023

How to cancel a scheduled payment on desktop

1. Sign in to digital banking and hover over 'Transfers & Payments':

2. Under the 'Payments' header, find and select 'View scheduled payments':

3. Once on the Scheduled Payment page, select the trash can icon associated with the scheduled payment:

4. Select ‘Continue’ to confirm you want to cancel the payment.

5. The bill payment has been cancelled.

How to cancel a scheduled payment on mobile

1. Sign into your 1st Choice mobile app.

2. Select 'Move money'

3. Select 'Payments'

4. Select 'View scheduled payments'

5. Select the scheduled payment you would like to delete

6. Select ‘Delete’

7. Select ‘Delete’

8. Success! Your scheduled payment has been deleted.

Last updated October 13, 2023

How to view your payment history on desktop

Desktop instructions coming soon!

How to view your payment history on mobile

1. Sign into your 1st Choice mobile app.

2. Select ‘Accounts’.

3. Select the account you would like to view the history for.

4. You will see transactions made within the past 30 days.

5. To filter your transaction history, select the Search icon.

6. On this screen you can select particular dates or specific filter options.

7. Choose the specific item you would like to filter your transactions by.

8. Select ‘Apply filter’ to view your transaction history based on the filters you set up.

Last updated October 6, 2023

If you need to reverse a payment, call us at 1 (403) 320-6400 Monday through Friday from 8am to 4:30pm MST.

If the payment is still pending, see "Cancelling a Scheduled Bill Payment".

Last updated September 21, 2023

How to schedule a bill payment on desktop

Desktop instructions coming soon!

How to schedule a bill payment on mobile

1. Sign into your 1st Choice mobile app.

2. Select 'Move money'.

3. Select ‘Payments’.

4. Select ‘Pay bills'.

5. Select the account you wish to pay your bill from.

6. Select 'Add payment'.

7. Select the payee, amount and the date you would like the payment sent.

8. Select 'Add payment'.

9. Confirm payment details and select ‘Continue’.

10. Success! Your payment has been scheduled.

11. The funds will come out of your account on the scheduled date of payment.

Last updated October 5, 2023

How to add a bill payee on desktop

1. Sign in to digital banking and hover over 'Transfers & Payments'.

2. Under the 'Payments' header, find and select 'Manage payees'.

3. Once on the 'Manage Payees' page, select 'Add payee'.

4. On the 'Add payee' page, type the payee name in the box. Under the 'Results' heading you'll see a list of 1^st Choice Savings approved payees.

5. Select the desired payee.

6. Enter your account number (ex. your Direct Energy account number).

7. Select continue.

8. When you've entered your account number, select 'Continue'. This will send an authentication code to your mobile phone number.

9. Go to your phone to retrieve the authentication code we've sent.

10. Enter the authentication code.

11. Select 'Continue'.

12. Success! Your payee has been added.

13. A payee list has been created. Each time you add a payee, it will show up on this list.

How to add a bill payee on mobile

Mobile instructions coming soon!

Last updated October 12, 2023

How to delete a payee on desktop

1. Sign in to digital banking and hover over 'Transfers & Payments'.

2. Under 'Payments', find and select 'Manage payees'.

3. Once on the 'Manage Payees' page, select the trash can icon associated with the payee.

4. Select 'Confirm' to confirm this is the payee you wish to delete.

5. The payee will be deleted from your list.

How to delete a payee on mobile

1. Sign into your 1st Choice mobile app.

2. Select 'More'.

3. Select ‘Manage payees’.

4. Select the red trash icon on the payee you would like you delete.

5. Confirm that the payee you would like to remove is correct and select ‘Continue’.

6. Success! The payee has been deleted.

Last updated October 5, 2023

Routing numbers are essential in a lot of transactions that 1st Choice Savings provides like bill payments, wire transfers, cheque processing, and direct deposits.

You can also find the route/transit number on the lower left-hand corner of your cheques.

Finding your routing & transit number on desktop

1. Sign in to digital banking. From the home page, select 'Accounts'.

2. Under cheques, select 'Download void cheque'.

3. At the bottom of the void cheque, you will find your 5 digit transit/branch number and your 3 digit route/institution number.

Finding your routing & transit number on mobile

1. Sign into your 1st Choice mobile app. From the home page, select 'Activity'.

2. Select 'Download void cheque'.

3. On the bottom of the void cheque, you will find your 5 digit transit/branch number and your 3 digit route/institution number.

Last updated February 2, 2024

How to add an e-Transfer contact on desktop

1. Sign in to digital banking. From the homepage, select ‘Transfers & Payments’

2. Select ‘Manage contacts’

3. Select ‘Add contact’

4. Fill in the contact’s name, email address and/or mobile phone number, preferred language and notification method.

5. Choose a security question and answer. Re-enter the answer to confirm.

6. Select ‘Continue’

7. Confirm the contact details, and select ‘Continue’

8. Go to your phone or email to retrieve the multifactor authentication code, and enter it

9. Select ‘Continue'

10. You have successfully added a new e-transfer contact!

How to add an e-Transfer contact on mobile

1. Sign in to your mobile banking. From the home page, select 'Move money'

2. Select ‘INTERAC e-Transfer’

3. Select ‘Manage contacts’

4. Select the ‘+’ icon

5. Fill out the contacts name, email address and/or mobile phone number

6. Select the preferred language and notification method

7. Choose a security question and answer. Re-enter the answer to confirm

8. Select ‘Continue’

9. Confirm the contact details, and select ‘Continue’

10. Go to your phone messages or email to retrieve the multifactor authentication code

11. Enter the authentication code and select ‘Continue’

12. You have successfully added a new e-transfer contact!

Last updated July 17, 2024

Paying multiple bills

How long it takes bill payments to go through

Stopping a payment

Setting up recurring bill payments

Viewing a list of scheduled and recurring payments

Adding a bill payee who isn't on the list

Viewing payments

Get the pre-authorized bill payment form

Paying with Apple Pay

Paying with Google Pay

Paying with Samsung Pay

Paying with Interac Flash

Transferring money between accounts

Making TFSA contributions & withdrawals

Transferring money from another financial institution

Understanding loan payments

Making an extra loan payment

Changing loan payments

Ways to send money

Understanding Interac e-Transfer

Sending money using Interac e-Transfer

Creating a safe Interac e-Transfer security question

Confirming an Interac e-Transfer notification has been received

Interac e-Transfer transfer limits

Cancelling a pending Interac e-Transfer

Deleting an Interac e-Transfer recipient from the list

Understanding AutoDeposit

Setting up AutoDeposit

Understanding wire transfers

Sending money using a wire transfer

Adding a contact for a wire transfer

Finding out if a transfer has been received

Viewing a list of transfers by recipient

When transferred funds are available

Cancelling a pending wire transfer

Receiving an Interac e-Transfer

Receiving a wire transfer

Understanding exchange rates

Making business tax payments to the CRA

Setting up recurring CRA tax payments