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Welcome to the 1st Choice Savings Help Centre

Recently Added

Editing your profile photo >

Paying bills >

Cancelling a scheduled bill payment >

Viewing your payment history >

Reversing a payment >

Setting up scheduled bill payments >

Adding a bill payee >

Setting up security alerts >

Card number changed >

Updating your password >

Forgotten password or username >

Topics

Accounts

Information on banking accounts, GICs, service fees, statements and balances, and overdraft.

Accounts

Being a Member

[Coming soon!]

Borrowing

[Coming soon!]

Business Banking

[Coming soon!]

Business Borrowing

[Coming soon!]

Business Solutions

[Coming soon!]

Cheques & Deposits

[Coming soon!]

Connecting With Us

[Coming soon!]

Credit Cards

[Coming soon!]

Customizing Digital Banking

Information on customizing digital banking on mobile, tablet and computer.

Customizing Digital Banking

Debit Cards

[Coming soon!]

Getting Started

[Coming soon!]

Home Financing & Mortgages

[Coming soon!]

Insurance


[Coming soon!]

Investing

[Coming soon!]

Life Events

[Coming soon!]

Payments & Transfers

Information on general payment methods, bill & loan payments and money transfers, as well as related topics.

Payments & Transfers

Security

Information on safety practices for online banking and credit cards, as well as information on common scams and related topics.

Security

Signing into Digital Banking

Information on signing into digital banking, including information on usernames and passwords.

Signing Into Digital Banking

Updating Your Personal Information

[Coming soon!]

Lost or Stolen Card?

What to do if your debit card is lost, stolen or damaged [Coming soon!]

What to do if your credit card is lost or stolen [Coming soon!]

Reporting unauthorized use of your debit card [Coming soon!]

Reporting a lost or stolen credit card [Coming soon!]


View All Articles in Security

Need Assistance?

Call Us

1-866-803-0733

Open 8am to 4pm, Monday through Friday

Or view other branch contacts>

Email Us

info@1stchoicesavings.ca

Typically responds in 1 business day

Get Advice

Meet with an advisor. 

Book an Appointment

Or visit a branch>

Need Assistance?

Call Us

1-866-803-0733

Open 8am to 4pm, Monday through Friday

Or view other branch contacts>

Email Us

info@1stchoicesavings.ca

Typically responds in 1 business day

Get Advice

Meet with an advisor. 

Book an Appointment

Or visit a branch>

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