News and Events

Jan 08
Transaction Declines at Point of Sale Terminals

Some credit union members are continuing to have their debit card transactions declined at some VeriFone point of sale terminals. This problem is impacting financial institutions that have issued new debit cards supporting the Interac Mandated changes of Combined Data Authentication. Interac has now issued a customer alert on its newsroom. Click the link below for more information:

Jan 1
Card Chip Issues
We can now confirm that some chip cards issued in 2019 are resulting in declines at certain merchant terminals that require updates. If you have a card that was issued before 2019, you will not be affected. It is important to note that this is not only affecting 1st Choice Savings cards but ANY 2019 chip card you may have. We recommend that you have cash on hand as a back-up until this issue is resolved. There is no need to re-pin your card or order a new one. We will provide updates as they become available.

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