Direct Banking Alerts

Direct Banking Alerts allow you to receive notifications via text message or email about your online account activity including:

• New bill payment vendor account added
• Online banking Personal Access Code changed
• Increased Authentication locked after 3 attempts
• *New* Login occurred
• *New* INTERAC e-Transfer New Recipient Added

In order to receive alerts via your email or mobile phones, you must register an email or mobile phone contact via online banking.

Before registration, you must accept the user agreement that contains the terms and provisions for use of the alerts feature. You then can proceed to register your email address and/or mobile phone to receive alerts. You can elect to receive alerts only via email, only via a mobile phone, or via both.

Registration Process

The registration process to use the Alerts feature consists of the following steps:

1. Add an email and/or a mobile contact.
2. Select the Alert you wish to receive.
3. Create the Alert.

Register for Alerts

To register for Alerts, select Messages and Alerts > Get Started Today

Direct Alerts provides you with an additional layer of protection and allows you to detect possible fraud quickly.

For detailed information on how to register for Direct Alerts and answers to Frequently Asked Questions (FAQs) please click here and you will be directed to the Direct Banking Alerts User Guide.


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