COVID-19 Fraud

Be Vigilant Against Fraud

As the COVID-19 pandemic continues to evolve, watch out for the associated scams. Criminals have been using the COVID-19 uncertainty to launch phishing and other attacks.

Stay in the know and protect yourself from fraud by reviewing some of the common types of scams below.

 height= Note: 1st Choice Savings will never send you unsolicited emails asking for confidential information, such as your password, PIN, Access Code, credit card and account numbers.

False Information Emails

  • Fraudsters are sending emails claiming to be from legitimate organizations such as government or public health agencies to provide information about COVID-19.
  • The message will advise the receiver to click a link or download an attachment, but the user will download malware onto their network or device that could allow cybercriminals to take control, log keystrokes, or access personal and financial data.

Medical Advice Emails

  • Phishers are sending emails that offer bogus medical advice to help protect against or cure COVID-19.
  • Users will be provided with a malicious link to download expert information that can heal them or a link to purchase a fraudulent product (e.g. at-home COVID19 test).

Corporate Policy Emails

  • Cybercriminals are targeting business email accounts. With many workers currently working from home, some corporate cybersecurity measures may not be available and criminals are trying to take advantage.
  • Employees receive emails purporting to be from Human Resources, advising users to click on a link to read the company’s updated Infectious Disease Policy, but clicking downloads malicious software.

Business Email Compromise 

  • Scammers are imitating a company’s Chief Financial Officer and contacting someone in the accounts receivable department to request a list of delinquent clients and up-to-date contact information for each.
  • Once the information is received, the criminals quickly contact the clients, inform them they have changed their banking information due to COVID-19 and request payment.

Malicious Websites

  • Many fraudulent COVID-19 themed websites have launched since the pandemic emerged.
  • Many of these sites leverage John Hopkins University’s interactive map that shows you how COVID-19 is spreading throughout the world, with the fraudulent websites using real-time data but also prompting users to download a malicious application.

Other Scams

The RCMP recently released a report that listed various other COVID-19 related scams to be aware of, including:

  • Unsolicited calls, emails and texts giving medical advice or requesting urgent action or payment.
  • Unauthorized or fraudulent charities requesting money for victims, products or research.
  • Door-to-door salespeople selling household decontamination services. Private companies offering fast COVID19 tests for sale.

Tips for Protecting Yourself

 height=  Do not respond to unsolicited emails, text messages, websites, or pop-up windows that request personal or confidential information and do not open attachments or click hyperlinks sent by someone you don’t know or recognize.

 height=  Be proactive. Norton, a global leader in cyber security, has provided a great article on what to look for.

 height=  For more information on COVID-19 fraud, check out the Canadian Anti-Fraud Centre’s webpage.

Find Branch/ATM

Enter address, postal code or branch name