News & Events

Whats new?

July 15
Update to Online Banking Passwords
As of July 15th, we have upgraded our online banking security to protect our members.

Members will be required to change their online banking password to include a variety of characters. Once the change is implemented, you will be automatically prompted when logging into online banking on a desktop computer or mobile device.

The new password must include the following characters:

  • One upper case letter
  • One lower case letter
  • One number
  • Length of 8-30 charactersAdditionally, you will now be able to use the special characters

Additionally, you will now be able to use the special characters @,#, |, $, -, !


You may have passwords auto saved on your computer. After the change is implemented, we recommend clearing your cache/cookies so that the old password is no longer saved.


Small Business Details

Please contact us if you have any questions.

April 23
New Interac e-Transfer® Enhanced User Features Now Available!

New features:


Autodeposit allows you to receive money via Interac e-Transfer® and have it automatically deposited into your bank account, without answering any security questions. To set it up

  • On Mobile:
    • Navigate to 'Interac e-Transfer®’.
    • Select 'Settings'.
    • Select 'Autodeposit' and fill out the proper fields.

  • On Online Banking:
    • Navigate to 'Transfers'.
    • Select ‘Send 'Interac e-Transfer®’.
    • Select ‘Autodeposit’.

Request Money

Request money owed with Interac e-Transfer® Request Money feature. When you send a request, the recipient is notified and can accept the request. If accepted, the requested amount will be automatically deposited into your account and you will be notified when funds are available. To set it up:

  • On Mobile
    • Navigate to 'Interac e-Transfer®’.
    • Select ‘Request’.

  • On Online Banking:
    • Navigate to 'Transfers'.
    • Select ‘Request Interac e-Transfer®’.
March 11

Now investors have a new way to save for their financial goals

Until recently, investors could work with an advisor or they could self-manage their own investments. Now there’s another option: digital advice (or robo-advice). In partnership with Aviso Wealth, 1st Choice is offering VirtualWealth to its members.

VirtualWealth is a simple, easy-to-use online investing service that matches investors with a tailored portfolio based on their goals, timeline and tolerance for risk. Each portfolio holds a professionally managed, well-diversified mix of low-cost funds, which is automatically rebalanced to the investor’s target asset allocation.

With VirtualWealth, investors can also choose Responsible Investing portfolios which incorporate analysis of companies’ environmental, social and governance (ESG) performance into the investment decision-making process.

“We’re proud to offer this innovative service to our members, because it provides them with more choices and more flexibility when it comes to investing, said Jason Sentes, CEO. “Investors who value a face-to-face relationship can have expert advice from a qualified advisor. And those whose needs are met by a simple and convenient online portfolio service can choose VirtualWealth.”

“We’re excited about introducing a high-quality digital advice service to our partners,” said Catherine Wood, Senior VP, Head Online & Digital Wealth and Chief Marketing & Innovation Officer with Aviso Wealth, the parent company of VirtualWealth. “It extends our partners’ suite of competitive wealth management solutions and enhances their ability to meet the advice preferences of all their members. VirtualWealth delivers the ease-of-use and personalized approach that investors now expect from digital services.”

Getting started with VirtualWealth is quick and easy. Investors answer a set of risk- and goal-based questions, and the service suggests a portfolio designed to deliver the right balance between growth potential and capital protection. The entirely digital (paperless) onboarding is easy and convenient.

About VirtualWealth

VirtualWealth is part of Aviso Wealth, a national, integrated financial services company owned by credit union Centrals, The Co-operators/CUMIS and Desjardins. VirtualWealth capitalizes on the same technology capabilities as Qtrade Investor, one of Canada’s top-ranked online brokers. Aviso Wealth’s MFDA- and IIROC-regulated dealers, and its insurance dealer, support thousands of financial advisors at over 200 credit unions across Canada. Aviso also provides a full range of investment solutions, focusing on Responsible Investments, to Canadians from coast to coast. More information about VirtualWealth is available at More information about Aviso Wealth is available at ®VirtualWealth is a trade name of Credential Qtrade Securities Inc., Member of the Canadian Investor Protection Fund.


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