Our Commitment to protecting your personal information

As member owned financial institutions, credit unions are committed to developing policies, procedures and service offerings that protect member privacy.

Our commitment means we will protect your privacy and respect your right to have a say in how we collect, use and disclose your personal information. We have procedures in place, which guide our employees in maintaining confidentiality.

The 10 principles of the Credit Union Code for the Protection of Personal Information (summary)

Accountability
We have designated a Privacy Officer who is accountable for our compliance with the principles of the code.

Identifying Purposes
When we ask you for personal information, we will identify the purposes for which it will be used or disclosed.

Consent
We require your knowledge and express or implied consent for the collection, use or disclosure of personal information.

Limiting Collection
The collection of personal information is limited to the purposes we have identified for you.

Limiting Use, Disclosure, and Retention
We will use or disclose your personal information only with your express or implied consent, or as required by law. We will retain your information for only as long as necessary to fulfill identified purposes. 

Notification of Storage of Personal Information outside Canada
We utilize a server which is located in the U.S.A.  The third party is only a service provider, housing only the web site, and has no authorization to view, utilize or distribute any information to any parties without the expressed written authorization of the credit union.  To date no additional authorization has be granted by the credit union.

Accuracy
We will keep your information accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.

Safeguards
We will protect your personal information with appropriate security safeguards.

Openness
We will make specific understandable information readily available to you about our personal information policies and practices.

Individual Access
When you request it, we will give you access to your personal information, how we use it, and whom we disclose it to. You are entitled to question its accuracy.

Challenging Compliance
You are entitled to question the Privacy Officer about our compliance with any of these principles.

The Credit Union Privacy Officer is your point of contact if you wish to raise any matters regarding the use of your personal information.

For information, questions or concerns on credit union privacy issues, please contact:

Darrel Koskewich
Privacy Officer
1st Choice Savings and Credit Union Ltd.
45 Fairmont Blvd S
Lethbridge, AB T1K 1T1
Phone: 403-320-4646
Fax: 403-329-3837
Email: privacyofficer@1stchoicesavings.ca